how do you stop your bench top burning

[unsure]

Hi I have macracarpa bench tops and my cooktop is stainless steel my builder installed it and 2 years on my bench starts to smoke when you use any of the left side hot plates. I think thats because on the right it has the dials as a buffer to the bench. Does anyone know what the proper way is to install the cook top in a timber bench I don't think it was done properly, please help??

[China]

call a electricon

[unsure]

I don't know that it's an electrician issue I think it's a builder installation issue there is no insulation as such between the bench top and the cook top. it's just been put in a cut out directly in the bench and the entire cook top gets hot when your cooking.

[johnc]

What you are describing is typical of most installed cooktops they would be dropped into a cut out. See if you can download installation instructions or contact the manufacturer to see if additional shielding is required. Generally a cooktop should not be capable of getting that hot under normal use. I would not be starting on this site, your first point of call when in doubt should be the manufacturer, you seem to have a serious fire risk if this unit can generate enough heat to smoke wood and it may well be faulty.