Stepless shower bases Im wondering if anyone has had a similar experience with the Highgrove stepless shower base. We have had a base installed and covered in non-slip vinyl as part of a bathroom remodel for our disabled daughter. The base has failed, and the floor is becoming unsafe.
I don’t appear to be able to locate a “Highgrove stepless showerbase”, there are the Highgrove EziLay shower tray or the SMC shower base. Might need a bit more information or better still some photos !
Either way the first question will be was it installed as per the manufacturers instructions ?, shower trays like the EziLay rely on framing underneath to support them, without the required support they will fail.
yes an Ezilay. The base is well supported but the base itself appears to be breaking down. They say they can be used for tiles or sheeting so im guessing vinyl is classed as sheeting. Its fully welded non slip commercial vinyl.
The EziLay bases from Highgrove are a polystyrene base with a hard reinforced face, all the instructions I can find refer to tile finish. Are you sure the sheeting is not in reference to floor sheeting under the base ?
I would ring Highgrove and first confirm that vinyl sheeting is a suitable and supported finish for the floor, and get a copy of the instructions for installing under vinyl to confirm that your installer followed those instructions.
The original install instructions indicated that vinyl was a suitable sheeting material. The issue is the polystyrene is breaking down between the hard faces either side. Highgrove are not accepting any warranty claims on the bases.
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