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Whose responsibility to fix

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  1. #1
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    Default Whose responsibility to fix


    I found the main valve before the water meter is leaking, about 1drop per second.I would like to know it's whose responsibility to fix it, as I heard everything after meter will be my responsibility to ask my plumber to fix it, what about this situation? As it's inside my boundary but before meter.
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  2. #2
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    I think it is the responsibility of your water provider if it is before the meter.

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    I'd do nothing but plant a shrub there as it will get a free water supply.

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    Assuming the tap is before the meter (that looks to be the case) then normally that's the responsibility of whoever supplies water in your area. If that's the case then no cost to you, you just need to give them a call and they should come and fix it. Since it's only a very minor leak, and today is a public holiday, they'll likely wait until normal business hours to do it.

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    Hi guys, thanks a lot for your reply.

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    Call your water supplier. In Melbourne that would go on the 10 day list.

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    I believe that's why the plants over there grow incredible well, I only found when I trim those plants recently.

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    Quote Originally Posted by Renomaster View Post
    I believe that's why the plants over there grow incredible well, I only found when I trim those plants recently.
    You could do what this bloke did https://www.youtube.com/watch?v=34ag4nkSh7Q

  9. #9
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    Anything on the "street side" of the meter, AKA the "dial" SHOULD be the council's problem regardless of which side of the property boundary the meter is located.


    Accident free since yesterday



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    Quote Originally Posted by plum View Post
    Call your water supplier. In Melbourne that would go on the 10 day list.

    Oh you'd be surprised.

    We had a small mains leak in the street here.
    Had been going on for about a week.
    Neither me nor my neighbour thought anything of it, as there was a bit of water in the gutter and we both assumed that the other one had been doing something (washing cars or whatever).

    It was only when we caught up on the weekend and one of us brought it up and we established that neither one had caused the water in the gutter, and had a closer look and could actually see the water bubbling out of the tarmac.....

    I rang the council on the Monday morning and reported it.
    There was a backhoe and 3 blokes here within 20 min and they fixed it straight up.



    As soon as something is costing the council money they're on to it.


    Accident free since yesterday



  11. #11
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    As I said, down my way this sort of leak would be attended to within 10 days as it is only minor. Yes a large burst or leak is attended to immediately.

  12. #12
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    Quote Originally Posted by plum View Post
    Call your water supplier. In Melbourne that would go on the 10 day list.
    Had my stopcock replaced by SE water about a month ago. They came two days after I called

    and took the bloke about 15 mins

  13. #13
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    Default Whose responsibility to fix

    Sydney water have washed their hands of all responsibility. They now state that the home owner is responsible for all Pipework after main valve at the tapping band (on the tee piece underground).
    They still do some repairs for some clients, but they automatically decline most requests.

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    Quote Originally Posted by Mvest View Post
    Sydney water have washed their hands of all responsibility. They now state that the home owner is responsible for all Pipework after main valve at the tapping band (on the tee piece underground).
    They still do some repairs for some clients, but they automatically decline most requests.
    As long as it is before the meter get a bigger shrub.

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    Quote Originally Posted by Mvest View Post
    Sydney water have washed their hands of all responsibility.

    Pun intended?
    Accident free since yesterday



  16. #16
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    Doesn't sound right to me, but then again I'm in VIC.

  17. #17
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    That's B.S.

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    Quote Originally Posted by Mvest View Post
    Sydney water have washed their hands of all responsibility. They now state that the home owner is responsible for all Pipework after main valve at the tapping band (on the tee piece underground).
    They still do some repairs for some clients, but they automatically decline most requests.
    Next thing they will be saying they don't own & maintain the retriculation mains back to the reservoirs & somehow that's the customers responsibility beyond their boundarys.
    regards inter

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    As I said before it's b.s. You cannot have government infrastructure handed over to the customer with the stroke of a pen.

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    In that case, who want to repair it, just let it run.

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    Default Whose responsibility to fix

    If you call Sydney water on a daily basis and have it out with their manager, they will eventually come and do it.

    But they usually leave you with it and see if you're willing to live with the mud pit out front.

    You're all jokingly saying to let it run, but it turns into a slush pit real quick.

    I fix these quite often for clients who buckle. It's the same story every time

  22. #22
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    Quote Originally Posted by Mvest View Post
    If you call Sydney water on a daily basis and have it out with their manager, they will eventually come and do it.
    When they do I imagine they would relocate the tap to the other side of the meter?

  23. #23
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    Quote Originally Posted by Mvest View Post
    If you call Sydney water on a daily basis and have it out with their manager, they will eventually come and do it.

    But they usually leave you with it and see if you're willing to live with the mud pit out front.

    You're all jokingly saying to let it run, but it turns into a slush pit real quick.

    I fix these quite often for clients who buckle. It's the same story every time
    I am not joking, the problem now is only 1 drop per sec, too less to be utilised. If it's 1 litre per minute, I will redirect those free water to my underground water pond. As I have a vege garden which consume about 20 tons water per month in summer.

  24. #24
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    I just re-visited the original post, it is only a minor leak of the stuffing box. Loosen the locknut at the top of the spindle, wrap some hemp around the shaft, bit of lube, tighten the locknut and leak is fixed. Simple.

  25. #25
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    Default Whose responsibility to fix

    ^^^^ revealing trade secrets plum

  26. #26
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    Just a moment of madness.

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    Quote Originally Posted by Mvest View Post
    If you call Sydney water on a daily basis and have it out with their manager, they will eventually come and do it.

    But they usually leave you with it and see if you're willing to live with the mud pit out front.

    You're all jokingly saying to let it run, but it turns into a slush pit real quick.

    I fix these quite often for clients who buckle. It's the same story every time
    they may not want to come out & fix it, that doesn't mean they don't own it or are not responsible for it.
    regards inter

  28. #28
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    It all depends from how loud you complain. In our street we had a Sydney Water leak before the meter leaking over the footpath and in the gutter for approximately 20 years. Occasionally someone comes and digs a bit here and there and it stops for a while only to start again in a month.
    Real knowledge is to know the extent of one's ignorance
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  29. #29
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    Default Whose responsibility to fix

    Yep
    The squeaky wheel gets the oil.
    Buy Sydney water do play on that extended delay tactic hoping clients will get fed up and foot the bill for a plumber to sort it out.

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