Hire the best Decking Expert

Scrooz

Results 1 to 8 of 8
  1. #1
    1K Club Member Gooner's Avatar
    Join Date
    Nov 2007
    Location
    Melbourne
    Age
    46
    Posts
    1,059

    Question Scrooz

    I see that the decking forum is sponsored by "Scooz" so I went on their web site and had a look. Ended up buying $470 worth of screws and bolts.

    Prices are excellent compared to buying from "the" large hardware store. Just wondering if anyone has had any experience. Are some of these items cheap for a reason? (I.e. they are crap?) E.g. 14g 100mm batten screws at $7.60 a box. 10mmx50mm galvonised masonary anchors for $25 for a box of 50. Pretty darn good. Box of 1000 304 stainless 10G x 50mm deck screws for $120 seems quite good too.

    Any feedback?
    I'm no expert, but know enough to be dangerous...
    __________________

  2. #2
    7K Club Member
    Join Date
    Jun 2010
    Location
    Geelong
    Posts
    7,833

    Default

    I have no experience with them, but if in doubt I would have asked for feedback before parting with $470 worth...

  3. #3
    1K Club Member Gooner's Avatar
    Join Date
    Nov 2007
    Location
    Melbourne
    Age
    46
    Posts
    1,059

    Default

    That's what happens when you are in a rush to get better prices on screws and delivered before the weekend.

    The way I see it, if the renovate forums allows them to be sponsors of this forum, they must come highly recommened, right? right...?
    I'm no expert, but know enough to be dangerous...
    __________________

  4. #4
    Senior Member ScroozAdmin's Avatar
    Join Date
    Nov 2009
    Location
    709 Gympie Road, Lawnton, QLD, 4501
    Posts
    252

    Default

    Quote Originally Posted by Gooner View Post
    Are some of these items cheap for a reason? (I.e. they are crap?)
    firstly, thanks for the order which I believe is winging its way to you as we speak.

    We're all about long term business rather than trying to extract a quick buck and so our products are all excellent quality and could even be some brands your already buying. The reason we are so cheap is that we're offering a different way of selling which bypasses traditional distribution methods and therefore dramatically reduces our overheads. Our products are sourced worldwide, bought in bulk and sold direct to end users using a pure ecommerce platform so theres no middle men or distribution chain and no retail costs such as salesmen, shopfronts etc etc. we also have some specialist products manufactured directly for us.

    Every individual item in our site is measured and weighed which allows our cart to automatically calculate your personal shipping costs in real time (based on your postcode) and can you check these costs in the cart at anytime, you don't have to go through the checkout or open an account. So the idea is that we have very little involvement in the sales process, you actually do all the work for us from your own pc, we pretty much just pick and pack the orders as we receive them.

    Hope that gives you some idea of what we're all about, I check in here every few days so I'll be happy to answer any questions/concerns if you have any.
    www.scrooz.com.au

  5. #5
    1K Club Member Gooner's Avatar
    Join Date
    Nov 2007
    Location
    Melbourne
    Age
    46
    Posts
    1,059

    Default

    Ok, well I started the thread so I will update it.

    1. Ordering online was quick and easy and I like the fact that the postage price updated.

    2. Customer service was good with fast replies to my emails.

    2b. Threw in asmart bit even though the (June) offer had technically expired. That was good and these relatively small gestures keeps the customer happy.

    3. Ordered on Sunday night, receieved an email that the goods had shipped on Monday around midday. Goods at my door on Thursday. (One of the boxes had been opened. I assume this was the post office or perhaps the box had ripped? Nothing missing though).

    4. Everying arrived as ordered in two boxes.

    5. Tried driving the 304 10g x 50mm stainless deck screws into a piece of 30 year old hardwood with no pilot hole using an impact driver. All good. Went all the way in without snapping (to my suprise as this is rock hard stuff as far as wood goes) and also managed to get it out again with no issues. Haven't used them yet for the deck. Probably a week off from doing that, but if the hardwood test was all good, I doubt pre-drilled and counter-sunk holes into 19mm merbau and treated pine will give me an issue.

    6. Batten screws all good and used up over the weekend. Drove both the 75mm and 100mm 10G screws into TP (no pilot hole) without any issues. (Not that I expected there to be).

    7. The M10 x 120mm hex bolts are also all used up (all 120 of them) and I found them better than the Zenith ones I bought for signficantly more at Bunnings. I managed to strip the Zenith nuts on a few bolts when tightening with a ratchet spanner. Didn't have the same problem with the ones Scooz supplied and so ditched the Zeniths for another day. I was tightening them with quite a lot of force.

    8. The masonary sleeve anchors were better than the Ramset ones I was originally using only due to the fact that it had more thread length, which suited my job much better than the standard Ramset ones.

    8b. HOWEVER, I bought 3 x 50 bags of these things. I used the first 100 (2 bags) with no issues. However when I opened up the last bag and started using them, I stripped the nut on the first 7 and then stopped using them. This is really annoying when drilling holes into a concrete slab as you can't get the buggers out once they are in. I managed to tighten the first 100 with a ratchet spanner no issues, but not the third bag. In fact I even managed to strip one with smaller spanner using less force. Therefore, I believe the 3rd bag of these are from a bad batch. I will contact Scrooz about this.

    So that's it. Fairly good report card expect for the last item. In general I believe I saved around 30% compared to buying them at the major hardware stores. However, it is not technically apples for apples as they are not the same brands, but as long as they do the job, who really cares.
    I'm no expert, but know enough to be dangerous...
    __________________

  6. #6
    7K Club Member
    Join Date
    Jun 2010
    Location
    Geelong
    Posts
    7,833

    Default

    Thanks for the news, Gooner. What type of drill were you using? (for the driving without pilot holes)

    EDIT - answered here http://www.renovateforum.com/f216/im...d142she-91845/

  7. #7
    1K Club Member Gooner's Avatar
    Join Date
    Nov 2007
    Location
    Melbourne
    Age
    46
    Posts
    1,059

    Default

    One more update.

    I emailed Scrooz about my faulty bag of masonary anchors on Tuesday night and they responded immediately on Wednesday and sent a replacement bag of 75mm anchors as agreed (instead of 50mm anchors) express post immediately to insure I got them before the weekend. They arrived on my doorstep on Friday ready for the weekend. The replacement bag is all good and working well. Perhaps I should have used the 75mm from the start.

    Even threw in a 8m Stanley measuring tape as a freebie for the hassle.

    Can't fault the customer service here. It has been great and I will order from Scrooz again when the time comes.
    I'm no expert, but know enough to be dangerous...
    __________________

  8. #8
    Soldiers Earned Your Right To Free Speech watson's Avatar
    Join Date
    Sep 2006
    Location
    Avoca Victoria
    Age
    78
    Posts
    2,614

    Default

    Onya Paul
    Good follow up post

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •